Reset Password

click to enable zoom
Loading Maps
We didn't find any results
open map
Guests
Adults
Ages 13 or above
0
Children
Ages 2 to 12
0
Infants
Under 2 years
0
Close

Help for Guest

How Do I Create a Guest Account?

To create a guest account, click on “Sign Up,” provide your email, and follow the steps to complete your profile.

You can contact a host directly through the messaging system on the platform after selecting a room you’re interested in.

Unsere Gastgeber sind Privatpersonen, die ein freies Zimmer zur kurzfristigen Vermietung anbieten. Sie können Hausbesitzer oder Mieter sein, die die Erlaubnis zur Untervermietung haben.

Gäste sind Reisende, Studenten und Berufstätige, die vorübergehende Unterkünfte bei lokalen Gastgebern suchen.

Ja, jeder mit einem freien Zimmer und der Erlaubnis, es zu vermieten, kann sich anmelden. Alle Gastgeber müssen jedoch unseren Verifizierungsprozess durchlaufen.

Yes, but ensure all details are accurate and the booking aligns with the host’s policies.

Use a strong, unique password and avoid sharing your login details. Enable two-factor authentication if available.

Check the listing’s rules or contact the host directly to confirm if pets are allowed.

Respect the host’s house rules, communicate clearly, keep the space clean, and leave a review after your stay.

Use the search bar on the homepage, enter your desired location and dates, and browse through the available listings.

Apply filters such as price range, amenities, and room type to narrow down your search results to match your preferences.

Your booking is confirmed once the host accepts your request, and you receive a confirmation email.

All hosts are verified through identity checks and reviews. Look for hosts with good ratings and detailed profiles.

House rules are guidelines set by the host that outline what is expected during your stay, including curfew, smoking policy, and guest behavior.

Hosts typically have 24 hours to respond to a booking request, though many reply sooner.

You’ll receive an email notification once the host accepts your booking. You can also check your reservation status in your account

If you encounter an issue, contact the host directly through the platform. If the problem persists, reach out to customer support for assistance.

If a host double books and offers a different room, you can choose to accept or decline the offer. If you decline, request a full refund or rebooking assistance from support.

The listed price typically includes the cost of the room, utilities, and any amenities mentioned in the listing. Review the listing details for specifics.

The final price may differ due to additional fees such as service charges, taxes, or seasonal pricing adjustments applied during checkout.

Yes, if the host offers meal options like half board or dinner, you can select and pay for these during the booking process.

You pay the full amount upfront when the booking is confirmed, which includes the room rate and any additional fees.

If a host requests additional payment beyond the advertised price, report this to customer support immediately.

If a host requests additional payment beyond the advertised price, report this to customer support immediately.

How and When Do I Pay?
Jeder mit einem freien Zimmer und der Erlaubnis, es zu vermieten, kann Gastgeber werden, nachdem er unseren Verifizierungsprozess abgeschlossen hat.

Avoid paying any deposit or downpayment outside of the platform. Report any such requests to customer support.

Never transfer money directly to a host. All payments should be processed through the platform to ensure security.

If a host asks for payment outside the platform after booking, do not comply and report the incident to customer support immediately.

Easy Room Services will never ask you to transfer money directly to a host. All payments are handled securely through the platform.

Yes, from time to time, we may offer coupon or discount codes. Check our promotions page or subscribe to our newsletter for updates.

Your payment card details are securely encrypted and stored in compliance with industry standards to protect your information.

Yes, you can communicate with the host through the platform’s messaging system to discuss potential discounts before booking.

What Is the Cancellation Policy?
Cancellation policies vary by host and are outlined in each listing. Review the policy before booking to understand any penalties or refund conditions.Cancellation policies vary by host and are outlined in each listing. Review the policy before booking to understand any penalties or refund conditions.

Contact your host through the platform to discuss extending your stay. If the host agrees, they can modify the booking.

Yes, but changes or cancellations to long-term bookings may be subject to specific terms. Review the host’s cancellation policy or contact support for assistance.

You can modify a booking request before it’s confirmed by the host. If you need to make changes after confirmation, contact the host directly.

To change a confirmed reservation, communicate with your host to discuss the adjustments. The host can then update the booking if agreeable.

To change a confirmed reservation, communicate with your host to discuss the adjustments. The host can then update the booking if agreeable.

If you need to shorten your stay, inform your host as soon as possible. Refunds for unused nights depend on the host’s cancellation policy.

If your host cancels, you’ll be notified and can either choose another listing or request a full refund. Contact support for further help.

Yes, guests can cancel bookings, but cancellation fees or penalties may apply depending on the host’s policy.

Discover affordable and reliable accommodation solutions with weneedaroom. Quickly find and book verified rooms from trusted hosts, ensuring comfort even in urgent situations.

Contact Info

Copyright Easy Room Services. All Rights Reserved.